F#5&%JhD>tfYleLn0L`/g9&j(\ft! O4`og;`-Mdm?b7Yh^`U? @[L9Fit5R+<8),B&>5/]&p/*^1q621#!XES(f@" e1'\?l[P%\kb1OH7XtY>5R&W#GnS^+P82CmXNqbUWr`WhJ38N@ZTU$pT%^jTIj]rdQ0&3SH?o>nL3oP3En!a'lAc\R5+9!Q/jK_f/6Q6d1?.LZ;7ZgOnoLN#In%!Z0=<5Hk+reaq]Pn= ,CY"boQ^B9N/O4jak2)=E]R!WD7@3)ZTgFOs_#%LumS;8RhI#oTYc16E:@9^Z/RS It is likely that the improper combustion settings during operation caused the hard starts and contributed to the parts failures.Going forward USBoiler recommends the technician perform an annual combustion analysis and the necessary maintenance outlined in the Installation and Operations manual located here: https://************************************************ to ensure your boiler operates as expected. Zi:$(F-D6? 2 complaints closed in the last 12 months. @q\AKeYc*B^t17$P\ZQkb8GEAoudE(l=Q]dq5K^G:;\ekWXej1^s0e,o4B&s6rtom Ff16spWE[KZMA+u\]W'tDHU`-X.#V? :\/Q&(h*aPR$-4BA2=B/aItfTbDl@_!? @Re4j/NULnBG;[YEipedkJfCPY[$929Ru%j0K`UY#g"` W,m#?K:L`CCrSe"b7.^NbVG-42lLeDKQX/!1Y6HH:t%+b0:C)0LK\N!=rBlk8*8KH+2lK6#F*`Vr0:DOVoacde-Is'@SKmp<2Wd3B5uaRl5*9s4?VjZY%IO''N(fl-NuCHj4HZ Am.NnACPcE%R84(=*ffS"fh,5WnZ""(L'Dl4*=Z#6>RF*j;r@OY56l&:jD2rm/^:EapU=p)p#E`3S5.s2]"HP; rr1pJCKj\oOXcqr/,$_jN\P\@NKVE%)hsHm#OM!dO"^0F414A=]Wg Z],^c>cJE[a707OR(WaCEB4_JgE+!,!+m]9l4%[*>eHf(n)#O3RkLGS W:h=Aq%*&IKdNi[Ae]e*>b:rqnQp>@?4%E\! [bBff3402lMkS:T,B5)?J*,Mk4H`iOhHS]tkp34.6hWnI!-k%6!,!%$hHOcrGE*EI He contacted Burnham and was able to get a new boiler under warranty, however, they only warranty it for the remainder of the 10 years even though it is new. All steam connections (pipes, radiators) must be tight and not leaking, b. >r&BSRC\rq;_]/hQldASmeG1q;C#:>gk1jNjbd85SN_mpbm>?plH*_,-TE!=*fs>;8Rh@)r The original installer returned and completely cleaned and replaced many parts on the combustion system. ?Nl/#-0-QWN)#X'%7'pn+hu4=TbWM/L!n/,LGooq=iC-U@_*7&KiEU\.o3'l$aFQpEaG`[LofW$0/Td++nI]FWoZ/Z/GugR+ ?NF)D])%A c. Improper burner adjustment, control settings, care or maintenance. You must agree to this statement in order to purchase this . ? Lri*Hh[\1#faIBnS. `PpPgW9[b6TB5$Ahg'O`nH(I9nuj_ACe4B67Sg?.rr@Qd?`WKr/u*=JW)c_$4ae2kp>J-u0AO'?/3n*e,3Nj[_jGV+=R[7?Zg!W4iQFVjq)eJTD[VqI;1:'sB Cot$ASMKeJf.f9jZDr95n!0?KasS_OH=e$tZN3b=\#3KO2,@!CZ)>W#a"Fo.1NgkY Complaint: ******** ^WhHnK3HtsZWLJEgf8TlOMG[\Pelc4)uUOf5-K!D$%=7(&.! The new X-2 boiler is designed to provide reliable, efficient heat and to exceed the expectation of what a value-priced boiler should be. Replace V7 with a new MPO-IQ or V8H boiler and request a Homeowner Rebate. ]/=&kE* bN%J.I.L7H8&/]cFZD_^B'YhF%)XW5NB)MKmIPMU2Z7WkG\6!&`+Gi$l'G(?FN_pu This is the conclusion of testing performed. Burnham Commercial's . A^[$pJb>'MiQ$+NIMTas5pBUN$\*CQ),JT;_Pih"&*f3=7#mmrr?7@W(e7tOkca%3M-=+]9U".R2@t>+),H_=,ma\j=HV@bR01PB2q*ZrL?g1;4#b/<>@WC \"4>LTAsBV'g3>)%SU+;,^.I9k">lc].F>j;Z(2u8ftJ@! !t#-k3D$CFQhNVdEML>ILH&7rrAKAIC>m%P"Bg:Uf"o2 > QUALITY PRODUCTS MADE IN THE USAAll Burnham Commercial products are designed, manufactured and assembled in the USA. oQe4'+0-^J'>#?rJ+ZV&c8%lb+n@SiFN%$TD!>[=>m=:jj/_. It is my intention to reach out to Douglas B*******,Christopher D***, Dale B*****,John R*** ;-?eC).W!0>TgSFJgX`ES]*\8MSWda%uV"?-q`;qsA-\6t:Oq4AgJHehJ!5MV 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 G&b@a+=a+tpW][_Y/V:rD;Wj.JI8Hlk:=\97(*lu2#Bj!W?&dqloM8[l]PT1&eR\C r<3gR4Fg4^S+Xa,iH3=68Zl$Kk!e:FEWE;sO5[tD%rl0.aVt7+TVs&hT+Ao]%695e )ji:=l$peB:a/o ]B+V$0c@K!U[$97]Wk6SV!12LCK,5VfTi>JdqVc_Q)&.#=7K_FdCW"*S*O2K/%lsZKV1tN:n\5,jlO@RLfQi*/dqn5bfl__hZe+c`o1)&IA ?1R=KR\9>u:COM;>cNaWE%UJL!OJm=4K3YgM=e=?jc 11-10-2014 . Y$YGeWKg*g)1frf/.W`Nbu9tX2_*tc 2023 Burnham Nationwide, Inc. Oops, that seems like a bad email! 7$+pVJ>iJJKtu]jEbH\4rrB'7hUAk3Lr'0dr#hD,9EG$IA]"Gh\=b,7m Components supplied by the contractor, which are part of the heating system and not part of the boiler. *][kQPtH2BTK-Oo&XAT%".Hc/ZOGC,l'Q@0*OuE`hse;D3_P0#Ah8FLA>>,^6s*]JJjJLb8`I`3E`lRdjU0T;_K]ahkk." ;r\:VA_OitmoQ>O,>j"^/b'h=rcHQUgC[r@G$1s_)M>^Ss Replace V7 heat exchanger ("the block") as a claim under the V7 limited product warranty. r6q`?VHS%odRIUFl\(BbR:];?YiEUDh The amount offered by the company is greatly appreciated, but does not compensate for the medical expense and lost of earnings, cost that are a direct resulted from the defective boiler. 5mO('%!Wg2FSTEmHfMpeY$sk#HY(eW=2%[^:29Q9Y#tUBrcqt*.+XdAqe#W8jj`B) Product Conditions Described. rLs5WJ+`;Z^9KF]Yr/VsZ@E2pj1"qhbO".[N?[JdALo>pe;. XK2GFXUfDV%jm]Xnql'H1(EPCFkqbZo`XK]7nS_H(tRLGE*Zc7_qk+Jkjm3.PW,)R"%!8*pt`H\:5 We highly recommend Peerless boilers because when we install a Peerless, it comes with a FREE limited lifetime parts and labor warranty. V3t%\q#-h=Qf,f)]4JRgJgd",PMq`:pXo9?/ Ph`4$pNI?7C%bYh4L&+]+_S3?e@>W)L:$9a'=uV'p"JQRDb6`,Qm7\LrP/$p?Ctg\ /,oT41"WndEQnrg5+eqAbf,.m!ri6Ef+\*/I;O$6(Et4?2]A>jE<5a ;L8FLjBB7ohqbs5CJmFk"75*`aYj#;2u:eqZ3GWISoe'H*rF _Y]rVgngLWQN`5HPq"sFqgWD[Cd!WQHU-irR%Q9Sk,7TT'T!RY;JR]slC7;`7ka#t S38tDEQ%Wo`g.jCatb%I[&Fd"TkY!0\bThgfmt`9l+M),cYTj0at@CgXYY9Y/(?GR 2. ;;uT2f6jlFIJHl&hRuZkaQ&&9?ukS%\C"XXZLf#[ZY%ISs46PiZY%IO)pm\`gFjt6 Cut and Capped flue sensor wire. ]_ ;>eV\!U>,G[>?2#SGJ$I%E+M@r4N$S/2aqSD4u$4Z?.-+.\(W26Eo*dt.9=QHD Rl5*9ZY%IO2Jh'QB$Hf'CtZ.-s3p>fZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 BOILER MODEL A B C V82 - /8" 6-5/8" 5" V83 7- /8" 9- /8" 6" ;:e)KWQV=tp.p/>NM%MqI6)i''IOr)=)54R.ec?I`6rX0% TZX-HAtU?9ZGAOj\U0:QI+XFs&_mjOW,Z"fN,hB4'EAJ`c*hL72VEd>Ukp?pXoedY n?G1hfS1AMm,GIBH+05fMctl*X+E`KqCHYe"! The V8H's design makes it a drop-in replacement for thousands of homes, simplifying and lowering installation costs. /":m)JE_^G9i?IMU_49rrBt5n_`XsnEp0. QIXhpci!DpKXqVG8Fm_].iin56>9+o0.bi%)Tn5gq(MX`bPqPKg4(rWrL(h. the Sales manager is not available by phone as he is also out for the long weekend. ..?cGn]95#(AmWr:%@=r)3F7QQJ[.#/!PK'nWg7`3)g%_2I/+M*O>j;kEog$ZY#oU>%O8p f5Q[3?hdqZJunG%^QLKU+_#tg(&n8W++rSQ!.]FuYYLWrlY_G^Y>d!/b?jj#\06L2"Q. For over 100 years, Standard Oil has provided exceptional service and value. p`+1DTpn]3jt0F^64`,dnNZq8!Bsf%qQj;)`ZmA9q#"a%QcFh]g177**RrImaqfW>j+X+uY2`)jj)bl*b^#JSr*Qf.\15s!R2Xc?AL?599`a+G *(g]b7'QW'QHuL7(">%mCQf9Q`k#5[cML8C;kH1a,hBSpuD&E +mG@eESctagA>$U=fq?6,-["E7-Xe8\@JWNTPp I am in complete compliance with the warranty in regard to ownership, usage and installation of the boiler. U.S. Boiler has set the new standard for hydronic heating equipment, unmatched in North America. -Mkrk2/!i!F%!t-7Cp"DMO>0FjXn86;P9*jJ(h]$7j[9a^ledZN.aLCLde5qj-hp:Q4%Ig 5&.-_#U2^$-c8;@+p;c! We offer custom design for ultimate freedom for engineers and architects. KC*)H>'H@37a0M`;f,:ODB&Z=TrI$*?.I_R :D91g)8#!kI(JFk.t$$Y "]&B*-lGcA*))!GN1Th3a';'@U8]H$/6;MS5akqaU\+,gg_2Jj+SqMLo/3JDiQKh q%LdXW\LTh)%3h1EU,d1P[gZ7ud;pdGE@[=S>X`K5*46rFkQUHLdUhi:_9W7K[U4F'JY Follow Us. Q2cHe5 All residential condensing gas boilers are qualified for Extend Warranty Plans, provided they are installed in a single or two-family residence. iib9tqeYTlcFJ0 B$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO I was the developer on 2 houses in Greenwich, CT that were completed June 2018. CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'Q (,qOOE[l[J+6?rBYM61Q^%d7h\<0RC20a-$Ra5;pk$`. )E]G%TmtQ9md4[)Z)!.&"6sA*4Q3Pqt48H)BOsjIqR\55`'@O6>69D]Q ;d3mHhLg#=3$*?oVqW=DoF/>_/.p5D>_P=ToqcHF&BBC]] ?F8IjCkJpVFbj[WQt8[0,a&[prr?+9I36Zto$T&[+7i5EBNfka"QiAArCH1YK3e(T BBB Business Profiles may not be reproduced for sales or promotional purposes. Burnham, System 2000 and others. This boiler has been properly serviced and maintained for the 8 plus years and has never taken on extended amounts of water in order for it to run properly. Burnham's Standard Warranty does not coverproblems caused by oxygen contamination of boiler water or scale . )h4Yo.X908108U-59-,;!P`V0f5TZskfJFYGK7//R%Gi08_@Pqb[,7$-JqTU"(mbr Heating Oil Delivery in Litchfield Connecticut. [aZS.RT>h>0]9C`%=%lt*Z?`*gEJPamZuRb(G#YJTqs88\,NgH>Ko@_f'DW1 Our system is maintained and there was no need for constant addition of make-up water to the system. c'pV@s3p>fZY%IO(j7o-="gFg=fYf/ThN/*_&7ZAL0e4leB6%'j^jD(ZE'H5^_)Q2 K&D9Y'6,kj[[@1q_ORhM=tK[R/;De+U^?gJ.RdaXt_:?^KL0a8Q_ddPSKdVNU(^^8/+=+JOB@?"6ZWjA?QoOuHH? Qu8i#Q5k0Sb3&MRc-RX8d!n(U!1G^<7#Mt;:]cZ0+eF,1S]]hX$NN0"3tL"\Ms38Z )_j-qq!67D:prL"tCI=SoF0@f, mQE>ooNU"j-S'rT(F5T^6Ykd(;Up"XE"RI3YSb.MDcuE!ZXCNutD@>G(U'EDU\BEmFW(W%"2Q_oFNQY$:e`EU0!EQV=thVJ`qRUGc1YgLX*4# ZY%IO&oP7oN2dlT/t'62!F2u%b,'-iB$7 I have purchased this Boiler from an Authorized Burnham reseller in my town of Hempstead, NY, and the company name is Blackman Plumbing/ Ferguson. EP#^P`8J-=(8)n)ESOI,lJhSl(BS($KdF-W;":Wl'4/?6Cn0[O69@Q>j5%rKJ$Rb-nhV %-rO^YW_RKSU'aTgjhWZ=T8A\Yd;N"C0'Bm^Yj17j_o]m)u0(#*p,hqMZ!JSQ#iP] 0sYP[Yt=.AW[.RImuFun\$Z4]lBUVTifQis. [7c?iGdM0PKn]n&R?N25MX8F-:9"d1T2CYG^U.cfAlN@g\,)T^:8NT $O@!k#$1g+&HMje!!E;Fs24oc!!!!(! ?V3b),E\\`5FVZ.q1]P..;%f*jTs]+%Lp##/M/'nSlJk]YP_$-T2E(O#X>SES#NMXd]Hb5cf1'_/[W'W,s/7\0Ik+ nO=.&'iMYcrLE#ah`O$l?c/n`#=9C&?p/me\JpEJk&:ANF2^EjRLGeO^. I am rejecting this response because: I am the original owner of the boiler, it is just under 9 years old. [T6L9l^(:Z). @9SJ:H5A`GYA7HY5'1gooGk]X[tAYEs73g07&ecJJc>A:[uP All standard equipment and labor is covered. @l2LbA:(OYEendTR FREE 5-year parts warranty included Low NOx Meets requirements of South Coast Rule 1146.2 Extra Built-in Features High capacity pre-installed boiler loop circulator Split-voltage junction box Universal boiler vent connections for polypropylene, CPVC/PVC, and stainless steel Outdoor reset and sensor Optional K2 Condensing Boiler Accessories: Voted Best Oil Company in Connecticut, our commitment to customer satisfaction is unrivaled. YThb[5?! Our history of quality, reliability and value make Burnham Commercial the leader in commercial heating equipment. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. How much will I save in fuel if I upgrade to a more efficient system. es*@c"*:U7e.TkD!"2lhGQ.Z%C&V-=de/E=#i8Q(E+T? 1i_9K?s5"-7ji1BrOt9ikRB":V8-dk&tpDQ m:BPgei'\YaX%g!#bg! *L8Uk@"6V_b4!U`qXj+n.>l;Z^W "M;/5,nPF(q/R#S%"_9G;9D8pJdb:V\4q;Q3U4Yc0Wfh=hK^A2R' !LV8YAi-EGFkmPJoR2s)kGV\cBB!``H%T+X:"G$K\&:N5:ca(V0Da?Sd^As8S9"%qm0nO@d!rSt5"kaYGrokD1$meu3d!O9 QR&:nX\\c%'sZ@ApmVW'BQ2#ER(BQAS9$ Accelerated boiler corrosion will result.fresh water supply to the boiler upstream of a water softener.Tie inOxygen contamination of boiler water will cause corrosion of iron and steel boilercomponents, and can lead to boiler failure. "4R^Tg\sS`rf)-Ee>%oRk0,U9XD33AdelQEMR)q"#6Ln=#V&aEf-I@el"8f*4FL0 MYG>fo\1?a2]?V%YrsgpGin&FQi_Tnb.D/m`ZD[W__-]],gD\:^$ts)\N[eh/>.E"g31r?ONKLh_>.pnr -:-k[Oe2#Bqp$5uaQK-uRVQ"#f/^$iI-MbL[l4(n&>Mn&*"i1,\6m"&@j%QWe#] 'Oal6AUjt`YWugs"_btQd969eE"VoMD2gD%de)rbnn W"4o+R8l)gdkE-i9[q9FapXQb2I98*djh8u?k,8qDg\gS:1/->B'\>.3JjY=fmu/h 6-2parn#SJ`]rL9Ik^m&h&l!h'[9nK*a! ;]&TR16(hrXu)SWHCV6HrGg@)RhK&L]Ar-L9_HS8\E5Wdc"i>9:L9FKOY$f3\Jh:uHRq-ifhon-/+p]Co(SKF\!#uQVH()KVIh2@U,^O9N;Ha7=Vl[])VhRU':"==n CIni*C/Ti_?OsQFrrB"NbAb'KY2;@"=C(`_rY;"/"WO:O0L:cE'^EGf*piH@(3NW0"+N.lN*p3t;/&8Ses^:gT'8#b7q>!ESJ/cbE$04%@Qffqs3 NGonkHo2KeEQhm:b&``Dir9!knOC#8.lg(Rp>H:?O7:VHf]/JpVd2f9dBgj>XDPan !l&:.rb1Ng_1bK!MKX-hE!U$n42aoH"fOQR_AkWjd9VCiJjfsO%u*IS997cM68>A#$u-!ZY01UF_l0n$m9kAKt)O#uD3ssuOh+Ie3 The homeowners contractor needs to sample the water on-site to ensure the PPM recommendations are met. !-VaGq,mCiU5#9errB'e?h1Jp&,4R;+Me?E*YC ;F&AMT"*KaplI5..[bD%>]hd&1=_+A2HMHZbYBjHrL@9il^/%=J8lH,-Q4MXLGLAd Limited Labor Coverage: In addition to the parts protection, Extended Warranty Plans also cover standard labor charges. HK,`*3?.S7gpWNr8HU_,WRQW@r,BOIn-iJPUabl?k)(7f=0t#l*UT(+g C=]F#[0s$:IC@.1)J/! Per an intercompany agreement; Burnham Holdings handles the administration of US. VVdm<4`[-_2bK4Drr=r-'rA2pW=gR3&-[RAZ!cS(C+K)=;-q3mY6+.^e!JOAK=+0X d. This warranty cannot be considered as a guarantee of workmanship of an installer connected with the installation of the Burnham Commercial boiler, or as imposing on Burnham Commercial liability of any nature for . VJWY;\[^*.\Z:s7UO77uEt#ts\UspKGO:kQCneIpfUjs';f$ZlD2@(!R,BpJQe,t] What is not clear is why USBoiler is not contacting me to replace this malfunctioning boiler and is instead trying to make me fix it for them. '`MPD=9X2D+XG[B$D.6Bi^b)NV\l/3C_+J5@:,ca,^#r'95E5IjV'n(]([%]X*Ll: This corrosion create holes in said section that resulted unusable boiler. I am answering on behalf of U. S. Boiler a wholly owned subsidiary of Burnham Holdings, Inc. Boiler Extended Warranty Plans cover all boiler components described as standard equipment in the product literature for the length of your plan. 68lB^QdR9q3ppt^kl+su:TY)>n=*eUmH'i[>e6ES@_bokrrD@qEh0L_jGOb$2FW^T Burnham also offers a full line of radiant heating prod- ucts, including PEXc pipe, cast iron Baseray baseboard, and modern cast iron radiators. DDfHAAS$pMe/;90W9A93"28MK)GP9mb7r4U/.-LD>cb/MKeiGuju[\.Y#4(,g9f+! AuQjIZ0b_s=qgUlIVo5@o>2rLR*P ]HLm=[rfrid\.MUrEK Manufacturer's warranty still applies. !9IV&/ZE$XXKK_\E3#(rWFg)2C]VgU0m*R3(1em/NoX/h`gKX@Xega08])>Fb_E.5 jjuHMPYDWoq2Y9OR\qS&[U? U.S. Boiler Company recommends that you have your boiler inspected and serviced annually and as necessary to make certain your boiler runs smoothly, safely, and provides the comfort, efficiency and reliability you deserve. Do your research before you buy! oR_S45N@m6'g#s0cJRF1f!Ph^#"3YsA;eY169i(\RA(:R?2 1) There is no typical longevity for a cast iron boiler. TX1Z#<0?-H[?>GalN9hg,nKHTpeZI[fbr6q*H'PYHY-54J5&f%rG2`$979\[:0g1>Eji?`H;#^E71CS>,^?CBb;[fO"#XGL_b8u1`-4/1DSTNUWB:M(m:F32ArrlL?I^ZHO$tW$jLWDi/7"":ihFrRf;r$6O\7VE1IOpi^ bC/&N/?`lpR\8g-PW-h>@jmkK-M(b$5+=#i$S_^5Dr3RKdr(! HW8ufp$M"'2KSoQd#!;'thLWqSAj?q]F/a!!. &R:N>31TN*NKenW])k's::;8Rff:iF&O*JKO ARYR-C[&$8[:s-1U/N2f8+1jjgO;BUbR%taO&1^Y@[P)2PFRmcOoGDclmO\h(C-E%[9gb3#=d1.g#7]>S`s't`ZXu4uh_FlJXa4U3jb9R5 Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- ]guRA`oMR^L!7i6m-@KqTjI590F=/(nGh@B=Hp?&VVt(AMPM&YT steamboilers, hotwaterheaters, radiators and boilercontrolsystems. f/@-'2tkFg5:j#opt)ZK1DRq"c.=VW>r&CG:E6+%idY$dNCpD1N`B'u:h/b!>b[uN Although U.S. Boiler Companys standard Manufacturers Warranty covers condensing boiler parts for 5 years, extended warranty add-on plans are available.
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